Quality that is noticeable to the customer is our top priority

We provide services of premium quality. Our various certifications show that we deliver on this promise. Compliance with all statutory, moral and ethical principles is what we also expect from our suppliers and subcontractors. Therefore, we oblige our subcontractors to meet a certain standard by following the Supplier Code of Conduct.

ISO 9001:2008

ISO 9001:2008 In 1994 our quality assurance system was certified to ISO 9001. It is subject to continuous development so that services provided by companies to customers are constantly improved.

 

FAIM PLUS

FIDI with its 600 or so member sis the largest association of the moving industry worldwide. By applying for the FAIM certification, FIDI’s members undertake to comply with the globally highest quality standards. So those who additionally obtain a FAIM PLUS certificate belong to the top league of moving companies all over the world. We are proud that for years we have been able to meet the strict requirements of the FAIM PLUS certification. Also in 2016 we successfully passed the audit, attaining the top score at the first attempt.

The FAIM certification prioritises the benefits and safety for the customer The FAIM certification prioritises the benefits and safety for the customer. Our personnel are regularly trained to meet the high quality requirements of our customers and partners.

 

Associations

We are member of the following associations:

Association of Swiss Moving Companies  VSU, Verband Schweizerischer Umzugsunternehmen (Association of Swiss Moving Companies)
Swiss Road Transport Association  ASTAG, Association suisse des transports routiers (Swiss Road Transport Association)
International Federation of International Movers  FIDI, Fédération international des déménageurs internationaux (International Federation of International Movers)
Latin American and Caribbean Movers Association  LACMA, Latin American and Caribbean Movers Association
International Association of Movers  IAM, International Association of Movers

Our memberships of trade associations show you our competence as a partner. As a customer, you can be sure that you always receive the best possible service.

Data Protection

We pledge to our customers, employees and business partners that we will make every effort to protect their personal information against any third-party’s misuse. For our day-to-day business operations, we need a lot of data on our customers, employees and partners. Such data are gathered, stored and processed. This is done in compliance with the Swiss Data Protection Act and our strict internal guidelines. The primary aim is always to protect customers, employees and partners and minimise any security risks. The information is used only insofar as it is needed for proper order processing in the interests of our customers. When placing an order, the customer agrees that, as part of order processing, we may record, store and, where necessary, disclose some information to third parties.

Here you can download the Data Protection Regulations:
Data Protection Regulations

Supplier Code of Conduct

We pledge to our customers, employees and business partners that we will adhere to the highest ethical standards. To ensure proper integrity also across the whole supply chain, we have developed a Supplier Code of Conduct. Our business partners are obliged to know and comply with it, and Its key points are as follows:

Business Ethics
Applicable legal regulations are always observed. Free and fair competition is never prevented. Quotations, invoices and other correspondence should always be clear, transparent, accurate and consistent.

Employees
A healthy and safe working place is ensured for all employees. They are all insured and registered with the relevant authorities in a timely manner and as required by law. No one is employed illegally. In addition, employees are protected against any harassment or abuse. No discrimination on grounds of gender, race, religion, disability or the like is tolerated.

Environment
Every effort is made to minimise any harmful effects of the business operations on the environment.

Bribery and Corruption
We take a zero tolerance approach to bribery and corruption. Therefore, we require all partners, agents and suppliers to comply with the local guidelines and laws.

Data Protection
We pledge to our customers, employees and business partners that we will make every effort to protect their personal information against any third-party’s misuse. We expect the same from our partners, agents and suppliers.

Here you can download the Supplier Code of Conduct:
Supplier Code of Conduct